View this section for questions regarding our funeral program customization services. We do all the work, so you don't have to.

1. What is the process of your customization services?
2. Can I see some samples of programs you've customized?

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You most certainly can! Once you download the template from the link we send you via email and via a webpage (immediately after the order is processed), you can save it to your desktop and then copy it to a USB or flash drive.

Many families do this in the event they need to take the template to the printing location or another state to finish working on it. If you are not sure how to copy your tmeplate to a USB or flash drive, contact our customer support and we will be happy to provide help.

You may also email the template to the location wherey ou will need to finish the program, such as another family member's or friend's house. If the file is too large, you may need to copy it to a USB drive and transport it this way instead.

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Our funeral templates have been tested for compatibility with Microsoft Word® (versions 2003 & 2007), Publisher® (version 2000 & up), and Apple iWork Pages® (versions 08 & 09). Furthermore, if you are using a lower version, you will not be able to edit your template.

They are not created to be edited with Microsoft Works or Office Writer software. Microsoft Works is not the same as Microsoft Word application. Do not get them confused. Although some have claimed they are able to open and edit our templates using these applications, we cannot guarantee the reliability or formatting of the program. Nor can we provide customer support for Works or Office Writer.

It is important that before you purchase your template, you make sure you have the proper software installed on your computer to edit them. If you do not have them installed, you may download the free trial versions at each of their websites. If you have never used them before, we will help you get started and provide instruction for you on how to edit your template and do basic edits so that will accomplish the completion of your program.

Download free trial version of Microsoft Word
Download free trial version of Microsoft Publisher
Download free trial version of Apple iWork Pages

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Please view this section if you have general questions about our funeral program templates.

1. Why do I need a funeral program?
2. How Do Your Funeral Templates Work?
3. How do I order one of your templates?
4. What kind of help can I get after I purchase one of your funeral program templates?
5. What is the best way to produce the best looking funeral program template?
6. How many times can I use the same template?
7. I don’t have the current version of Microsoft Word, Publisher or Apple iWork Pages, is there anything I can do?
8. My download link has expired. Do I have to purchase it again?
9. Do your templates work with Microsoft Works or Office Writer?
10. Can I put the templates on a flash or USB drive and take them to another computer?
11. What is your return policy?

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